Privacy Policy

1. Who We Are

North Shore Outdoor Lighting operates lioutdoorlighting.com. This policy explains what information we collect through our website, why we use it, and the choices available to you.

2. Information You Send Us

When you request a consultation, estimate, or other information, we may collect your name, phone number, email address, service interest, property details, project message, and preferred contact method. You may also provide information when you contact us by phone or email.

Please do not send passwords, payment card numbers, Social Security numbers, or other sensitive information through this website.

3. Information Collected Automatically

Our website and service providers may collect technical information such as your browser type, device type, approximate location, pages viewed, referring page, and general interaction data. This information helps us keep the website working, understand how visitors use it, and improve our marketing.

We use Google Tag Manager to manage website tags, Microsoft Clarity to understand website interactions, and Ahrefs Analytics for website measurement. These tools may use cookies or similar technologies. You can manage cookies through your browser settings. Blocking cookies may affect some website features.

4. How We Use Information

• Respond to consultation and service requests.
• Schedule visits, prepare estimates, and provide requested services.
• Communicate with you about your request or an active project.
• Maintain, secure, and improve our website.
• Measure website performance and marketing effectiveness.
• Meet legal, accounting, and business record requirements.

5. When We Share Information

We may share information with service providers that help us operate the website, receive and organize inquiries, communicate with customers, measure website use, or provide business services. These providers may process information on our behalf and must use it for the services they provide to us.

We may also disclose information when required by law, to protect our rights or property, to prevent fraud or misuse, or as part of a business transfer. We do not sell your submitted contact information.

6. How Long We Keep Information

We keep inquiry and project information for as long as needed to respond to you, provide services, maintain business records, resolve disputes, and meet legal or accounting requirements. We delete or securely dispose of information when it is no longer needed for those purposes.

7. Security

We use reasonable administrative, technical, and physical safeguards for the information we maintain. No website or electronic transmission is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Requests

You can ask us to review, correct, or delete personal information that you submitted to us, subject to legal and business record requirements. You can also ask questions about our privacy practices by contacting us at info@lioutdoorlighting.com or (718) 550-0433.

9. Children’s Privacy

Our website is intended for adults and homeowners seeking outdoor lighting services. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this policy when our practices, services, or legal requirements change. The updated version will be posted on this page with a new “Last updated” date.