Terms of Service

1. Agreement to These Terms

By using this website or submitting a request through it, you agree to these Terms of Service. If you do not agree, please do not use the website. We may update these terms from time to time by posting a revised version on this page.

2. Our Services

North Shore Outdoor Lighting provides outdoor lighting design, installation, maintenance, holiday lighting, and related services. Information on this website is general information about our services. A project’s final scope, materials, schedule, price, warranty, and other terms are set out in the written proposal or service agreement we provide for that project.

3. Consultations, Estimates, and Proposals

Requests submitted through the website are not an acceptance of a job and do not create a contract. Estimates and design discussions are subject to an on-site review and the information available at the time. A project begins only after both parties accept the written proposal or service agreement.

Prices, availability, materials, and timelines may change before a written proposal is accepted. Any applicable taxes, permits, utility work, repairs, or work outside the agreed scope will be identified in the proposal or approved separately.

4. Customer Responsibilities

You agree to provide accurate contact and property information, provide safe and reasonable access to the work area, identify known underground lines or property restrictions, and obtain any permissions that are your responsibility. You must tell us about hazards, access limits, irrigation systems, private utilities, or other conditions that may affect the work.

5. Payments and Changes

Payment terms, deposits, progress payments, cancellation terms, and approved change orders are governed by the written proposal or service agreement for the project. Work outside the agreed scope requires approval and may change the project price or schedule.

6. Website Content

We work to keep the website accurate and current, but we do not guarantee that every page is complete, current, or free of errors. Photos and examples show the type of work we perform. Results vary based on the property, existing conditions, selected materials, and approved design.

Website text, photographs, graphics, logos, and other content belong to North Shore Outdoor Lighting or its content providers. You may not copy, modify, publish, sell, or reuse that content without written permission.

7. Acceptable Use

You may use the website only for lawful purposes. You may not interfere with the website, attempt to gain unauthorized access, introduce malicious code, scrape or copy content at scale, or submit false, abusive, or misleading information.

8. Third-Party Services and Links

The website may use or link to third-party services. Those services have their own terms and privacy policies. We are not responsible for the content, availability, or practices of third-party websites or services.

9. Disclaimers and Limitation of Liability

To the extent allowed by law, the website is provided “as is” without warranties that it will always be available, accurate, secure, or error-free. Nothing in these terms limits a warranty, remedy, or liability that cannot legally be limited. For a completed project, the written proposal, service agreement, and applicable warranty control.

To the extent allowed by law, North Shore Outdoor Lighting will not be liable for indirect, incidental, special, or consequential loss arising from your use of the website. This section does not limit liability for fraud, willful misconduct, or obligations that cannot be limited under applicable law.

10. Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Any dispute related to the website or these terms will be handled in a court with proper jurisdiction in New York, unless applicable law requires a different forum.